(FAQ)FREQUENTLY ASKED QUESTIONS

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Questions by Topic

Products

What product ranges does Jagruti Appliances make?
Jagruti manufactures domestic flour mills, pulverizers, food processing machinery (gravy machines, chilly cutters, sugarcane juicers, vegetable cutters, potato peelers/slicers, masala grinders), automatic roti making machines, and kitchen appliances such as mixer grinders and hand blenders.
Are Jagruti machines made in India?
Yes. Jagruti Appliances manufactures every machine in-house at its ISO 9001:2015 certified facility in Rajkot, Gujarat.
Does Jagruti offer custom or OEM manufacturing?
Yes, Jagruti's in-house manufacturing capability supports custom specifications and OEM supply arrangements. Contact our team on WhatsApp to discuss your requirement.

Buying

How do I buy a Jagruti product?
Customers can enquire about Jagruti products through WhatsApp or by contacting our sales team for current pricing, availability and delivery information.
Can I compare two or three machines before buying?
Yes, use our Compare Products tool to place two or three machines side by side and review their specifications together.
Do you offer trade or dealer pricing?
Yes, contact our Trade Inquiry line for dealer and bulk pricing discussions.

Flour Mills

Which flour mill is best for home use?
Start with capacity: Royal is 5 kg, Royal Plus and Gelanto 2HP are 6.5 kg, Supreme, Kerona and Aura are 6 kg, and their Plus versions are 8 kg. Kerona and Aura add an ISI-certified induction motor and a 10-year motor warranty, and Gelanto 2HP has a more powerful 2HP motor. Message us on WhatsApp with your family size for a recommendation.

Commercial Machines

What capacity roti making machine do I need?
Jagruti's automatic roti making range spans 300 to 2000 rotis per hour. Tell us your daily production requirement on WhatsApp and we'll recommend the right model.
Can food processing machines run on single-phase power?
Most Jagruti food processing machines run on single-phase power; some higher-capacity models require three-phase. Check the specification table on each product page or ask us to confirm for your chosen model.

Service

How do I request a service visit?
Message our support team on WhatsApp with your model name and a description of the issue, and we'll guide you through diagnosis and, where needed, a service visit.
Do you supply genuine spare parts?
Yes, genuine spare parts are available for Jagruti machines. Share your model name and the part required on WhatsApp for the fastest response.

Warranty

What warranty comes with Jagruti machines?
Warranty coverage varies by product. Domestic flour mills carry a lifetime chamber guarantee, a 1-year product warranty and a motor warranty of 5 years (Royal, Supreme and their Plus models), 10 years (Kerona, Aura and their Plus models) or 1 year (Gelanto 2HP). Many food processing machines carry a 1-year warranty against manufacturing defects. Confirm the exact term for your model on WhatsApp.
What voids the warranty?
Damage from misuse, unauthorised repairs, electrical fluctuations, or normal wear items like blades and gaskets are typically not covered under warranty.

Delivery

Do you deliver across India?
Yes, Jagruti Appliances serves customers and trade partners across India. Delivery timelines depend on the product and your location - confirm on WhatsApp at the time of enquiry.

WhatsApp Ordering

Why does Jagruti use WhatsApp instead of online checkout?
Because pricing, availability and delivery for industrial and commercial machines vary by requirement, we use WhatsApp to give every customer accurate, up-to-date information and a real conversation with our sales team, rather than a generic online price.
Is it safe to share my details on WhatsApp?
Yes - our WhatsApp line is monitored by our own sales and support team, and is used only to respond to your enquiry.

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